Shipping & Delivery Policy
Effective Date: 01/07/2026
At Archinay.com, we strive to deliver your orders safely and on time. This Shipping & Delivery Policy outlines our shipping process, estimated delivery timelines, and other important information.
1. Order Processing
All orders are processed after successful payment confirmation.
Orders are typically processed within 1–2 business days (excluding Sundays and public holidays).
Once your order has been processed and dispatched, you will receive a confirmation email or SMS with shipment details and tracking information (where available).
2. Shipping Turnaround Time (TAT)
Our standard Turnaround Time (TAT) for delivery is:
Metro Cities: 3–5 business days
Non-Metro Cities: 5–7 business days
Remote & Rural Areas: 7–10 business days
The above timelines are estimates and may vary depending on courier service availability and delivery location.
3. Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment.
Promotional offers such as free shipping may be available on selected products or order values.
4. Delivery Delays
While we make every effort to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond our control, including but not limited to:
Natural disasters
Severe weather conditions
Public holidays
Government restrictions
Transportation disruptions
Courier partner delays
Incorrect or incomplete delivery address provided by the customer
Archinay.com shall not be held liable for delays caused by third-party logistics providers.
5. Order Tracking
Once your order is shipped, tracking details will be shared via email or SMS, wherever applicable. Customers can use the provided tracking information to monitor the delivery status.
6. Delivery Address
Customers are responsible for providing accurate and complete shipping information.
Archinay.com shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete address details.
7. Failed Delivery Attempts
If delivery cannot be completed due to customer unavailability or incorrect address details, the courier partner may attempt re-delivery as per their policy. Additional shipping charges may apply for re-dispatch, if required.
8. Damaged or Missing Shipments
If your order is received in a damaged condition or if any item is missing, please contact us within 48 hours of delivery with:
Order Number
Photographs of the package (if damaged)
Description of the issue
We will investigate the matter and provide an appropriate resolution.
9. International Shipping
Currently, Archinay.com ships within India only, unless otherwise specified.
10. Contact Us
If you have any questions regarding shipping or delivery, please contact us:
Archinay.com
Email: info@archinay.com
Address: N 204, Mayuresh Srishti, LBS Road, Bhandup West, Mumbai – 400078
Suggested TAT for Archinay.com
If most of your products are readily available, you can display the following on your website:
Order Processing: 1–2 Business Days
Dispatch: Within 24–48 Hours
Delivery (Metro): 3–5 Business Days
Delivery (Non-Metro): 5–7 Business Days
Delivery (Remote Areas): Up to 10 Business Days
This is a practical and customer-friendly shipping timeline for most eCommerce businesses operating in India.